Emergency Management & Communications

Mission

The mission of the Public Safety Services Administration Department is to promote and maintain a safe environment for the residents and visitors of the City of Auburn and Auburn University. By fostering collaboration between the various departments of the Public Safety Services business unit and the Office of the City Manager, it is our commitment to develop effective policy, coordinate personnel administration, assess current and future departments’ needs and assure fiscal responsibility throughout the business unit.

Emergency Communications Center

The Emergency Communications Center (ECC) is staffed by communications officers 24 hours a day, seven days a week. These communication officers are responsible for receiving calls for service and relaying information and instructions for police, fire, medical and all other emergency services.

The Auburn ECC is proud to be named the 2023 Public Safety Answering Point of the Year by INdigital.